Refund Process

Refund Process
Once products reach our warehouse in Romania they are examined. For suitable products that are accepted, you’ll be reimbursed according to your payment method: for card payments the amount will be reimbursed in your bank account associated with your card; for cash on delivery orders return, you will be contacted for providing your IBAN bank account in which you will be reimbursed. When your refund is completed, you’ll receive a confirmation email from us.